FAQ about jewellery shop counter design

FAQ video

DG display showcase understands that customers often have many questions and concerns when choosing a display cabinet supplier. Therefore, we have specially created this section to address your doubts about DG display showcase through videos, allowing you to have a better understanding of our products and services. The videos in this section will focus on addressing common customer questions. Whether you are concerned about the cooperation process, manufacturing techniques, product quality, after-sales service, or any other aspects, we will provide comprehensive and transparent information through concise videos. We aim to help you better understand our products and services, eliminate your concerns, and ensure that you can choose DG display showcase as your display cabinet supplier with 100% confidence, establishing a closer cooperative relationship with you. Whether you are a new customer or a returning one, we welcome your questions, and our team will answer them from a professional perspective. If you have any questions related to display cabinets, please contact DG display showcase at Phone/WhatsApp/WeChat: +86 13610079233 or +86 13822140043.

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What lock options can DG display showcase provide?

How to repair the damaged smart lock of the display showcase？

Can DG display showcase make wooden showcase?

Can we provide the design assist for the museum display showcase?

Do you know what are the common ways of opening museum showcase nowadays？

Can DG display showcase provide the installation service?

How to repair the damaged lamps of display showcase?

DG takes you to understand the true meaning of one-stop whole shop solution？

Can DG display showcase provide measurement service?

How does DG display showcase control the quality of the display showcase?

What is the design process of DG display showcase?

Can we provide the customized service for the display showcase?

What is our after-sales service of DG display showcase?

Why do jewelry showcases produced by DG generally use ultra-clear glass

Can DG display showcase provice shipping for the display showcase?

Is it possible to visit DG's showcase manufacturing factory?

Can DG display showcase provide the design service?

Can DG display showcase provide some new design reference？

Can DG display showcase make intelligent up and down showcase?

What are the main products of DG display showcase?

Can DG display showcase ship to oversea?

What is DG’s packing of the display showcase?

What is our lead time for the display showcase?

What is the main material for DG to make showcases?

Can DG display showcase make wall showcase?

How to repair the damaged upper display showcase?

Do these showcase can do detachable structure?

How much do you know about lighting design for displaying jewelry?

Do you know the steps for quality inspection of jewelry display cabinets?

fAQ

For clients across the global market, we understand that cross-border cooperation is not merely about delivering products, but about building trust. We address your most pressing concerns in advance, using professionalism and experience to eliminate uncertainty, so that every choice you make is filled with clarity and confidence.

You have 27 years of industry experience. How can you prove that you can provide reliable display solutions for international high-end jewelry brands?

Over the past 27 years, we have been dedicated exclusively to high-end jewelry display showcases, serving key markets across Europe, the Middle East, and Southeast Asia. As a manufacturer with our own factory, we are ISO9001 certified and have accumulated extensive hands-on experience with multiple international jewelry brands. This means we have a mature, standardized project management process covering everything from design communication and sample approval to mass production and delivery. If you wish, we can provide case studies of past high-end projects, allowing you to directly appreciate our quality standards.

As a jewelry brand, we want a unique display style. Can you achieve full customization?

Absolutely. We offer a “one-stop solution”, not just standard products. From structural design and material selection (e.g., solid wood, metals, leather, specialty glass) to lighting systems with precise color temperature and CRI>90 (faithfully rendering the brilliance of your jewelry), we support deep customization. Each project is handled by a dedicated project team working one-on-one with you to ensure the final display perfectly aligns with your brand’s identity.

High-end jewelry requires exceptional security and display quality. How do you handle details?

Our attention to detail comes from a profound understanding of jewelry value. For security, we use precision anti-theft locks and multi-layered shatterproof glass. For display quality, we employ museum-grade, high-transparency, low-reflection glass combined with UV-free professional lighting to prevent damage to jewelry. Every edge and joint of our showcases is meticulously finished, ensuring perfect craftsmanship from every angle. In essence, our showcases become a “silent salesperson,” highlighting the jewelry without distraction.

You are based abroad. How do you ensure safe transport of showcases? How is after-sales service handled if issues arise?

With 27 years of export experience, we have developed a comprehensive international shipping system. All showcases are packed according to export standards (e.g., plywood crates, shock-proof testing) and shipped through trusted global logistics partners to minimize transport risks. Regarding after-sales, we provide remote video installation guidance, and for key markets, we can dispatch technicians on-site. Distance is never a concern—our after-sales response system ensures smooth and reliable cross-border collaboration.

What are your pricing terms? Is there still room for cooperation if our budget is limited?

We position ourselves in the mid-to-high-end market and do not compete on low prices. However, we focus on overall value—for the same budget, we provide more durable materials, precise lighting systems, longer service life, and ultimately, enhanced brand prestige. If you have a specific budget range, we are happy to discuss a phased optimization plan that ensures the core quality while enabling the project to be successfully realized.

From design communication to final delivery, how long does it usually take?

A standard project typically takes 25–30 days, covering detailed design, sample approval, production, and shipping. Owning our own factory gives us greater flexibility in scheduling. For urgent store openings or special deadlines, we can discuss expedited options to align with your commercial timeline.

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Quick links

Jewelry

Museum

China Marketing Center (Showroom):

9th Floor (Full Floor), Zhihui International Building, Taiping Town, Conghua District, Guangzhou

China Manufacturing Center:

Dinggui Industrial Park, Taiping Town, Conghua District, Guangzhou

Customer service

Telephone: +86 13610079233

WhatsApp: +86 13610079233

E-mail: sales@degreefurniture.com

E-mail: dgshowcase@degreefurniture.com