Q1: Are you manufacturer?
A: Yes.We are manufacturer.We built since 1999,there are 180 workers in out production team and own more than 18000 square meters workshop, including wooden workshop,painting workshop and metal workshop,matching the best whole set manufacturing machine and adopting the latest technology,so it enable us to deliver on time ,guarantee quality ,and provide mass production ability ,competitive price and the most intimate service.
Q2: Can we visit your factory?
A: Of course, we expect customers to visit our factories or offices.Please let us know when you travel to China. We'll meet you at the airport or the station. If for some reason you are unable to attend, we can also provide you with live broadcast, video conference, video, pictures, etc., to help you learn more about us, please contact us for more information.
Q3: Does your factory have quality certification?
A: Our products have accepted third-party testing and approved the ISO 9001 certification.
Q4: What is the lead time?
A: It depends on your project features,such as size of your store,quantity,style and technology difficulty. Normally the lead time is within 15-25 days after confirm all materials.
Q5: How can I get your offer as soon as possible?
A: You can through the website information to get in touch with us, for example : telephone, Email, WhatsApp, WeChat, etc.,we will reply you within one day. When you contact us, you can provide us with the product specifications, such as dimensions, quantities, materials or drawings. In this way, we can provide the most accurate product quotation as soon as possible.
Q6: Do you provide installation service?
A: We can provide global installation service,also can provide detailed installation instruction and professional manual,for example installation instruction, installation video. To guarantee the perfect installation effective in your store.
Q7: What is the MOQ?
A: All of our products are customized, it can order 1pcs.
Q8：How to guarantee the quality of your product?
A：We have in the field v of display showcase for more than 23years,won number of authorized certificate,such as SGS,TUV,ISO quality system.We focus on product quality and details,all products are controlled by PMC Department.There are 12 staffs in our professional QC team, each process is under strictly control.Implement 6S management system on site,make sure every product is flawless.During production we will continue to give you feedback on the site progress,send photos and video to you.And also welcome you to check at any time.
Q9：How about the After-sales service?
A：We offer you 3 years free maintenance with no condition also with forever free technique guide.Respond positively to your feedback at any time within 24 hours.